Stericycle Communication Solutions serves organizations of all industry and size. With nearly 30 years experience, we have become experts in many industries by developing proven strategies and platforms that meet or exceed our clients’ needs.

Training

We’re serious about training. Each team member working your account will be expertly trained to ensure your customers speak to an agent who understands your industry and your business. By working with Stericycle Communication Solutions, you benefit from:

  • Exclusively Canadian team
  • Neutral dialect reduces call times and improves customer satisfaction
  • Bilingual (French & English)
  • Continuous product, technology and soft skills training
  • Low turn-over

Being trained in multiple industries, I would consider myself an expert in industries such as our branch's pharmacy order accounts.

Brian F.,
Customer Experience Agent,
celebrating 15 years with Stericycle

Technology

Our call centre technology allows us to integrate with a wide variety of systems in any industry, including: websites, live chat platforms, email systems, CRM portals, electronic health records (EHRs), practice management software, and databases.

Communications Solutions - Call Centre

Certifications and Security

SOC II certification PIPEDA