Fundraising, lottery and direct response donor support
With nearly 30 years of experience supporting donor transactions and relationships for more than 70 of Canada’s leading nonprofit organizations, we’ve built a recognized, reputable, and effective response centre for fundraising and direct response programs that deliver on your organization’s mission and goals.
With multilingual agents trained on your organization, we are able to act as an extension of your brand, providing a seamless donor experience. Our agents are highly trained on fundraising and customer service, and understand the importance of achieving low cost per acquisition. This is why we always aim for conversion on the first call, while maintaining a pleasant gifting experience for your donors.
Our web-enabled technology can be customized to meet your unique call-handling needs. Templates are available for basic designs. We also service your data needs. Interactive voice response (IVR) and call back features are available.