Outbound Call Centre Services

Achieve your organization’s business and campaign goals by partnering with one of Canada’s leading outbound communication specialists. By offering highly effective outbound call centre services in English and French, we’re able to help businesses achieve more, with less effort.

Not-for-profit donor acquisition
CRM cleaning
Lead generation and nurturing B2B and B2C
Direct product sales
Customer retention and survey calls
Appointment setting and reminders
Post discharge medical follow-ups
Customer crossselling and upselling

Customer Service Representatives

Our bilingual outbound agents are proficient in phone sales and have the persuasive communication skills necessary to make your campaigns successful. They are also incentivized to deliver measurable results for maximum impact.

Technology

Our technology tracks the activity and progress of each agent, giving you full visibility into the services we provide. Regular reporting is provided and we partner with you to track and measure the effectiveness of each campaign or service.

Account Management

Every campaign is unique. We learn your specific business requirements and the results you need to achieve. We then build a communication solution that represents your brand and values, delivers on your expectations and contributes to the success of your organization.